We have dedicated service and maintenance flow processes that cover mechanical, electrical and bus body repairs. Our technical operation includes fuelling facilities, defects area where drivers are able to report mechanical faults.
Bus operation is further supported by fully qualified breakdown teams that ensures that buses are recovered in case of breakdowns. All buses together with the breakdown teams are fully supported by the Monitoring Control Centre (MCC) that is able to identify any emergencies and respond quickly to support teams
Our Technical teams pride themselves on the safety of our passengers. Through the years we have developed a well defined Maintenance plan which consists of:
Scheduled Services that are time based, with 8 week intervals.
Safety Inspections are done bi-weekly.
Lubrication/Oil Change services are kilometre based.
Certificate of Roadworthiness (COR) are done every 6 Months.
Tyre department ensures that tyres are inspected daily and replaced if necessary.
Defects reported by drivers are repaired the same day.
Electrical components, batteries, and lights are maintained on a regular basis.
Quality Inspections are done by full time inspectors who submit reports and recommend action required.